My payment failed. Why is my card been declined?

When the card details submitted don’t match those held by your bank, the bank can decline a payment. It’s easy to make a wrong entry especially on the phone. Please check that the card details are correct and try again. If the problem persists, then try another card or contact your bank. You can also contact us at support@kidnergifts.co.uk and we’ll try to help.

How can we help?

Please tell us about the issue you need help with.